Privacy Policy

Collection of Personal Information

We will commonly collect information from our customers (and non-customers) in the following circumstances:

Upon the purchasing of a DecEzy licence
Upon signing up for our on-line forums

The information collect would generally comprise name, address, telephone, fax and email contact details, as well as the details of the DecEzy licence you have purchased. Should you contact us requiring technical or similar assistance, information relating to your problem and our suggested solutions are also recorded by us to assist in better customer relationship management.

How we use this information

We use your personal information in the following way:

We collect personal information so we can communicate with you about the software product that you use and efficiently manage and administer your DecEzy licence, and other products you provide to you. These communications could relate to software upgrades, feature variations or enhancements, any particular issues or problems that have been detected within the software and corrective measures that may be taken, and informing you of other Bruma products and services, including the availability of specialised item price lists.
Identification and revalidation of software end-users assists Bruma in establishing who is legally permitted to use the DecEzy licence, and therefore assists us in enforcing copyright and intellectual property rights.
In the case of financial information requested from parties wishing to be resellers and, as such, be provided with DecEzy software stock on credit terms, this information is used to perform credit referencing and checking.

Disclosure

With the exception of the final bullet point above (where the information is disclosed to a credit referencing bureau), very little external disclosure of your personal information is made by Bruma. In the event that an external party wishes to communicate with any or all parts of the Bruma database, and Bruma is agreeable to this communication being sent, we would generally undertake the communication on behalf of the external party (but at their cost), so that access to the personal information of our customers remains with Bruma.

Bruma may use, from time to time, external service providers to facilitate communications with its customers, for example a mail house. In these circumstances, Bruma may provide personal contact/address information to the external service provider to enable the communication to be dispatched. Such information is provided to the external service provider on the strict basis that it be used for this purpose only and agreements are put in place to ensure this.

Access to Information

The National Privacy Principles provide you with the right to access the personal information that we hold in relation to you. If you would like details of the personal information which we may hold about you or, if you would like to correct any of the information we hold, please contact us as follows:

or write to us:

The Privacy Officer
Bruma Pty. Ltd
34 Cattai Creek Drive
Kellyville, NSW, 2155
Australia

Web site

The decezy.com web site uses “cookie” technology. What are cookies? Cookies are pieces of information that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your passwords, purchases, and preferences while you’re on a website. The use of cookies is an industry standard – you’ll find them at most major web sites. decezy.com does not use cookie-technology to collect personally identifying information on users of the DecEzy site.

Information Storage

An electronic customer management and database system is used to store most of the personal information. This system is accessed by authorised users and contains security features to ensure the protection and integrity of the data that we hold.

General

Should you have any queries in relation to this Privacy Information Management Statement or to issues generally surrounding the private information that we hold about you, please contact the Privacy Officer at the addresses referred to above. Similarly, any complaints in relation to privacy related issues should also be directed to either of these addresses.

From time to time, this statement may be amended. An up-to-date version of the Privacy Statement will always appear at the www.decezy.com website. Furthermore, you may request a hard-copy of this Statement from either the addresses referred to above.